Signature field configuration

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Rich Hammond

• November 29, 2019 04:05

2 separate issues with Signature field.

1.  When using a prepopulated grid, if you select the empty signature block, the program goes directly to capture signature.  If the employee listed in the prepopulated grid is selected, program routes you to another screen which is unclear how to proceed to the signature capture.  Is it possible to make the next screen in the program to go directly to the signature capture regardless of which block is selected in the prepopulated grid?

2.  The design of the signature capture block is not optimal.  The completed capture check mark and the trashcan button are right next to each other.  My guy have fat fingers and 3 time out of 10 they inadvertently delete their signature. This rate of incorrect selection is even greater when using a phone to capture a signature. Can the design layout of this block be modified to separate these 2 buttons to prevent inadvertent mis-selection?

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  Rich Hammond

  • December 11, 2019 20:11

  when selecting a name from under the blue arrow....

   

   

   

  you are directed to a screen that require you to select capture signature. Note that the employee's name is listed.

   

   

  

   

  After you select capture signature for again or if you select a block under the new signature column the following block is displayed.

   

  

  Also, notice it states new signature instead of the employees name.  Can it go directly to this last screen regardless of which column you select and have the employees name signing listed above.  See the mobile version below and how close the done and trash buttons are together.

  

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  Chip Phillips, Community Manager

  • December 02, 2019 19:33

  Howdy Rich,

  Thank you for taking the time to share this feedback! For the design of the Signature Capture field, I can see how updating the proximity of the Checkmark (complete signature) and the Trashcan (delete signature) buttons would be helpful. I will be sure to share the feedback you have provided with our Development teams for their consideration.

  For the pre-populated grid feedback, could you please clarify what you mean by 'if the Employee Listed is selected'?

  Do you mean if the Key Field is clicked, thus opening the Grid fields in a single page view? Or do you mean if the cell prior to the Signature Capture is clicked directly from the Grid view?

  If needed, please feel free to provide a screenshot, or if you have an App with an example Grid, I can take a look at that (with your permission).

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  Chip Phillips, Community Manager

  • December 11, 2019 21:00

  Howdy Rich,

  Thank you for the detailed description and screenshots! This is super helpful when providing feedback to our Development teams to give a clear example of use cases.

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