We’ve recently started using bulk dispatch which is great for our use but we feel it have some limitations –
1.The excel sheet only takes time in UTC. It gets very confusing when we have to convert the time in Australian time (AEST). It should allow us to put the time as per our time zone.
2.For instance the dispatch is set for 1st Nov 10 am and the ‘Reminder’ filed in the excel is set to 180 minutes (3hrs), The dispatch should appear on the user’s device 3 hours prior to the scheduled dispatch time.
I have noticed that the dispatch is pushed out to the user 2 days before the scheduled date which is not useful most of the times because we don’t want the user to complete it before the scheduled date and time, and if they have the dispatch available on their device the user just thinks they have to complete it.
3. The ‘Duration’ filed in the excel doesn't seem to stick to its use - If the duration is set to 8hrs why the dispatch is still available to the user after 20 hrs? It should just disappear from the device after the specified duration in the excel.