Past Submission Retention Period

Answered

Vivien Then

September 25, 2019 07:44

Hi,

What is the retention period for all past submission?

Will the history be cleared automatically after the retention period?

Regards,

Kenneth

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Chip Phillips, Community Manager

November 05, 2019 19:12
Howdy Vivien,

Previously completed submissions are indefinitely available on your account. They will not automatically delete over a period of time.

If you need to delete past submissions:

-A Company Admin can manually delete submissions from the website

-You can submit a ticket to our Support Team to delete ALL previous submissions on your account

-Use the Delete Submissions API (refer to page 19 of the GoCanvas Webservices document, available from this Help Center topic)
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