Pls create a timezone for PHILLIPINES. Response time and Device time are in UTC. This will help us prove the credibility of our audits base on date and time captured by canvas app :-)
Where am I coming from?
1. Creation date & time does not match dispatched date
2. On my designed app where I use "DATE" button for tracking/recording purposes, since your default is UTC in terms of back reports and submissions, The noted date then from submitted reports does not match the device time/response time does does in terms of auditing the auditor process, it is a challenge to validate the crediblity of report. For example, time and date when the actual audit happened. This have an impact to an employee if he/she really perform that day or not.
3. We have been using your app for how many years now hope you will look into this and see how your market will expand here in Philippines .
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Hi Katy,
It sounds like you're doing some exports of your data into an Excel sheet, is that right? When data's exported, we use UTC because that's how the data is itself recorded, in part because, unlike time zones, UTC doesn't change. Time zones relative to GMT change in a lot of places, like in the US when going on/off daylight savings time. When it comes to exports, using UTC gives users the power to then manipulate the data on their own, with a starting point that's more neutral. Further, as we have customers who have users reporting in from multiple time zones, using UTC eliminates some of the uncertainty when tracking Submissions in those use cases.
The work-around would be to convert the UTC columns to local using a formula (something like this https://excelribbon.tips.net/T010739_Converting_UTC_Times_to_Local_Times.html or this https://www.extendoffice.com/documents/excel/3540-excel-convert-utc-gmt-to-local-time.html#a1).
Let me know if that's not what your situation is and I'll be happy to try to figure something else out. Thanks!