User Outside of Group Can View Other Submissions

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One of our users reported that they can view submissions and folders that does not belong to their Group.

We've checked their group settings and that app/folder is not included on their group but they can access it.  

What could be the reason for this?

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  • Official comment

    Howdy Chase,

    Thanks for reaching out- if a user has a role of Company Reporter or Company Designer, they may be able to see folders or submissions that their group is not assigned to.  Groups are simply a way of organizing your users for the purpose of publishing apps easily to them. 

    Here is a link to a related Help Center topic on user roles and how to manage them:

    https://help.gocanvas.com/hc/en-us/articles/115006654567-How-to-manage-user-roles

     

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