Older versions not disappearing

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Keith McQuait

I have two old apps that have newer versions available. For some reason, the older version will not disappear from my devices. I have nothing saved and there are no dispatches or hand-offs but they won't disappear when I sync. I've even uninstalled and re-installed the app and they come right back.

Any suggestions? 

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    Sara Kaplow, Community Manager

    Hi Keith,

    If you're comfortable, could you post a screenshot of what you're seeing? If not, I'm happy to convert this into a support ticket so they can take a deeper look. It does look like there might be hand off to you in version 17 of the General/Visual Inspection - is that the App that seems stuck?

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    Keith McQuait

    Sure thing. I have two pics.



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    Sara Kaplow, Community Manager

    Yuck. I'm going to convert this to a ticket for Support since it doesn't appear that there's anything for either of those that should be causing those versions to show up. Appreciate your patience as always, Keith!

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