Can't upload a dispatch file

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I am unable to upload a bulk dispatch file. I downloaded the sample file, added Dispatch Name, Description, and User e-mail, but it won't let me go. 

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  • Hey Mitchell,

     

    Don't worry, the GoCanvas support team should be able to determine why that may not be uploading properly. Be sure to check the error message that is returned when trying to upload, usually that will help the support team in troubleshooting. The support team should be able to provide a quick resolution to this though, the best way to have it reviewed is to submit a ticket by clicking the icon at the top right of the help center (or click here). You should be able to upload a file when submitting your request. 

    -Joey

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