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We have an app to register people, including collecting personal details. Some of the data is showing up all of the time, for example the city always shows the same city even though we don't have it set as the default. I don't know what's wrong.
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Hi Angela,
Is this only happening on one device? It sounds like "Remember" may be enabled for those fields. You can check by opening your GoCanvas app and navigating to the screen where the data is showing all the time. Click the Menu button in the top corner then "Remember." In this example, if city was being remembered, the city field slider would be green for enabled. Slide this to off and the data should stop auto-filling.
Ellen
Oh, that seems to have done it. Thanks, ellen!