Why does it say offline use but I have to connect to log in?

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I read that the mobile app works offline, but when I need to use it, it's prompting me to log in. Does this means I need to log in first in an area with wifi coverage before I can go offline?

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  • Hi Hector,
    When you log in, GoCanvas will require you to sync your device, which requires access to wifi or mobile network. Once you are logged in, if you go to an area with no service, you will still be able to fill out forms, but you would need to wait to upload them until you had access to wifi or mobile network again. So, yes, you'd need to be on the internet in order to get logged in, but once you're in, you are good to go!

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