Permanently deleted user
Feedback automatically routes to the oldest admin license on the account. Support is unable to adjust this setting.
Please add and prioritise a feature to adjust the default admin for the feedback feature, the emphasis here is your customers admins are not receiving the feedback and are not able to action as the default admin (i.e the oldest user me) is not responsible for the day to day operations.
Its quiet presumptive of GoCanvas to assume the oldest user is in any way the correct contact and contacts for each type of interaction should be adjustable i.e Billing, Development and Administration.
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Hi Joshua,
Thanks for this feedback on our feedback feature. This is an excellent example of a use case (multiple admins) that could benefit from additional functionality.