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Some of our documents we can edit the submission details, but I have some apps that do not allow it. How can I set an app to allow edit after submission?
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Hi Amy,
Here is our help topic that goes over how to enable the editing feature: https://help.gocanvas.com/hc/en-us/articles/115006631547-How-to-edit-a-Submission
This is done on an app by app basis. Also, if you enable editing for an app, if you go to do a mobile edit, you can only edit submissions that have been done on the most recently published version of that app. For example, if you have an app that is version 10, you can't edit version 9 or below submissions anymore if you do a mobile edit. However, if you do a web edit from our website, you can edit submissions from any previous version.
How do you access previous versions?
Howdy Samantha,
Good question! Thanks to a recent release, you can now edit Submissions on your mobile device for previous App versions. For more details, please check out the Release Notes for this feature.
If you are trying to revert an App to a previous version, that functionality is not directly available. However, if you need to revert to an old version of an App because of an extreme circumstance (for example, a new version of an App is broken/corrupted, but a former version is not), I would advise submitting a Support ticket. I would also advise upvoting this related Feature Request!