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When trying to capture a photo in our app if I select any option other than taking a picture I get the following error. It won't let me use a picture from my android device.
Error: Image Selection Error
That image source is not supported, please try another application
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Hi Toby,
I am assuming you are using an Android Phone to capture a photo
The error only comes up when the image that the user is selecting is coming from a non local storage location. So, if for example, the user has set this device to back up images to the cloud like samsung cloud or google drive or something like that, please have them turn off the auto sync to cloud feature, and make sure the image is coming from a local storage location.
Also, please confirm by following below generic path to enable permission for GoCanvas to use your Camera on your Android device
Path: Settings > Apps > GoCanvas > Permissions > Enable 'Storage'