Answered
Sara Kaplow, Community Manager
I am, admittedly, pretty bad at Excel, and here's just another example of that. Here's my question:
When exporting submissions into Excel, fields that contain a time are showing in a time zone that is different than the default timezone I have set on my account. Is there a way to have the times display in Excel exactly as they are entered by users in the field?
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Hey Sara-
I am assuming you referring to column 'Response Date/Time' within exported csv. Submission data time zone when exporting data out of GoCanvas would always be in UTC as we need our data time zone on our servers to be one Universal time zone.
Workaround is to change timezone within excel.
Here is a support article: https://www.extendoffice.com/documents/excel/3609-excel-convert-date-to-timezone.html