Cannot edit saved submissions

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We have submissions that we cannot edit. They are grayed out. How do we resolve this?

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  • Official comment

    Hi Jaya,

    The most likely reason for this is that a new version of the App has been published. Mobile editing only works for Submissions from the current published version of the App. 

    The less likely reason is that mobile editing has been disabled by an administrator. 

    You should still be able to edit your Submissions from the GoCanvas website, if you're set up to have that access. 

    (Edited )
  • Is there a able way to go back in to old submissions on a tablet?? 

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  • Casey, you can select history inside the app and edit the submissions and re-submit if the administrator has mobile editing enabled in the apps more options on the Web UI.

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