When you are.... <<< exactly the point of this. You can't see the whole name and description on the Workflow and Dispatch Screen. Occasionally users will ask me to delete or re-assign a dispatch to another user. When I go in to look for the dispatch, the names and descriptions are truncated. You have to click on the ID of each one to see the full name and description. When I build a dispatch, I have concatenated text so the users sees RCD (Required Completion Date), the date, The item location (Unit), and Equipment ID. eg. "RCD 09/09/1999 123 Unit 23V-123 Distillation Tower". This way the user looking at the dispatch knows what, where, and when the inspection needs to be done by looking at the name and/or description on their device. On the workflow and dispatch screen you should be able to expand the column width to the full text width, or have a pop up bubble with the full text when you hover over it. (similar to what happens when you add a long entry into the screen condition part of the app builder). On the Workflow and Dispatch Screen, being able to sort and/or search by column would also be very helpful. Required Completion Date being a native field that could be added, searched, and/or sorted would be very helpful. It would be great If/when an app is overdue or close to overdue it turned yellow a few days prior and then red when it's actually overdue. This feature could be applied to both the mobile app and the workflow and dispatch screen so it draws the attention of the user and highlights the fact that the item is overdue.
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This doesn't help all of what you have listed, but I use the advanced search on the workflow and dispatch page to search for some or all of what I'm looking for. It is not lightning fast to do that, but for me it saves a lot of time compared to scrolling down through the submissions looking for one in particular.
I totally agree with Keith's comments. It would help us alot, especially those of us that have a lot in the workflow on a regular basis!
Follow-up/update: Maybe this is elementary stuff, but just maybe the following will help somebody.
When creating dispatches, whatever is in the 'Description" is what the app user(s) see when they open the apps on their mobile device, You can add lots and lots of information to that. Anything that will help the user understand what they are looking at/for and know which app to open. Date, time, item, location, description are all great things to add to the "Description". Quirky thing of note, especially for phones, If you are looking at dispatches and hold the mobile device in portrait mode, the information is cut-off/truncated. If you rotate the device to landscape, all the text becomes visible.. Something you may have to show/teach to users.
(When creating dispatches) The 'Name' field is only seen on the web. The users don't see it at all. So, try to keep the 'Name' as short as possible, with the minimum amount of information possible that will help you identify the line item. Personally, for most things I can just use a Unit designator such as "NTF" and the "Equipment ID". E.g. "NTF 48PSV-1234".... That is enough information to help me identify the line item that I need to find, re-assign, delete, or update.
I suppose if I had to track customers/accounts, I would probably do it by name like "last, first" or "account number".
The truncated text thing is still a pain in the face. I hope this changes to at least a hover type pop-up balloon sometime in the future.