Workhub - upcoming appointments in calender view

When we schedule a dispatch our CSR will put important information into the description. This can determine who we dispatch to that particular call. Right now in the workhub you are forced to click the dispatch and go into edit to be able to see this information. I would love to see a customize option for things that can be seen in one click without going into the edit screen. Any way this can be done?

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  • Hi Steve,

    This is such a great idea! Right now there isn't a way to view this way, but with Work Hub being one of our newer features our team is always excited for feedback! I'll be sure to pass this along for them to review.

    If anyone else thinks this would be valuable please upvote this post!

    Thanks,

    Hazel Kral
    Sr. Customer Engagement Manager

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