Ability to dispatch to an assignment "bucket" where users can claim them from available tasks via Assignments

Submitting this feature request on behalf of my friends in AU - They would like to be able to have dispatches immediately go into the available tasks list as opposed to dispatching to an individual.

Workaround: The dispatcher / admin would need to dispatch to a user, have the user open the dispatch, then unassign themselves from the submission. This is, however, not practical when the dispatcher / admin is creating a large number of dispatches daily. 

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  • Hey Andy,

    Totally agree this would be super helpful, I'll pass this along to our dev team. Those who come through and think this would be helpful please upvote this post to get more visibility onto it for our Dev team when considering the product roadmap! 

    Thanks,

    Hazel Kral
    Sr. Customer Engagement Manager

     

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