For some odd reason the developers chose the most archaic, cumbersome method of entering IN/OUT times in the service ticket app. Back in the 1990's it was common to click a small arrow millions of times to get the values set. Modern apps now simply show a clock face and you can actually click on the number representing the time you need to set! I know it's hard to imagine so here is a sample:
Now imagine if you could just click on the exact time hours and minutes to set your time instead of clicking thousands of times on a small arrow to spin a virtual wheel of numbers as in this screen shot of what we are struggling with now:
Do I have the attention of everyone who sees this same issue? Please send your feedback to get this changed.
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I was just thinking this the other day.
Hi Steven and Joseph,
Thank you so much for bringing this to our attention. I can understand this being time-consuming and causing delays in completing your submissions. I'll be handing over this feedback to our development team for review. Others who come upon this post please be sure to upvote this post as posts with more upvotes have some weight in the decision-making on our roadmaps.
Thank you,
Hazel Kral
Sr. Customer Engagement Manager
This is similar to these:
https://help.gocanvas.com/hc/en-us/community/posts/360025843734-Improve-Time-Entry-for-GoCanvas-for-Windows
https://help.gocanvas.com/hc/en-us/community/posts/18024813935639-Time-Entry-in-GoCanvas-must-be-changed-now-
https://help.gocanvas.com/hc/en-us/community/posts/360002762093-Time-Entry
Hi Nathan,
Thank you for sending those over! I'll close this one for comments and leave open Improve Time Entry for GoCanvas for Windows. As this has the most upvotes. Steve and Joseph if you haven't already I'd recommend going to upvote this post.
This will now be closed to send more attention to one post for visibility.
Thanks,
Hazel Kral
Sr. Customer Engagement Manager