When you go to add new users within a department, it shows you a count of how many licenses you've filled in your department out of the TOTAL account licenses, but it does not show you how many total account licenses have been filled in other departments already. This creates confusion for clients who think they have open seats when those seats are actually filled in other departments.
For example how it currently shows:
-All Tab: 20/20 Licenses Filled
-Department 1: 10/20 Licenses Filled
-Department 2: 10/20 Licenses Filled.
If you are just located in a single department, it appears that you still have 10 licenses open, but it will flag your request to add a user and say you don't have enough licenses. Would be ideal to show something like:
-Department 1: 10 licenses (20/20 Account Licenses Full. 0 available seats)