How to add a Multi-Photo Field in the Legacy Builder

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GoCanvas supports multi-image capture on all compatible devices, including the Windows Desktop client. 

Multi-Photo Fields

You can add up to 10 photos to a multi-photo field. Any captured images can be viewed online from your portal and included in PDFs.

Add a Photo Field

  1. Navigate to your Forms page and launch the Legacy Builder for your existing form, or expand Create New and Mobile Form to start a new form.
  2. Find an existing Photo field or add one to the workspace.
  3. Select the field to open Field Settings and toggle to Multiple Photos.LB_Photo Field Settings_Multiple Photos.png
  4. Optionally, expand the More drop down to change Image Source. This setting allow users to either add photos from the Camera or Gallery, Camera, or Gallery Only.LB_Photo Field Settings_Image Source.png

Multi-photo fields are indistinguishable from single photo fields on mobile until the field is opened.

As photos are added, they will display in succession on the screen. The X in the upper right corner of each image can be tapped to delete the photo.

iOS_Multi-Photo Field.png

Downloading Multiple Photos

You can view and download multiple images from the Submissions page on the portal.

Once on the Submissions page, select the date of the submission you want to view, then scroll to the photo field that contains multiple images. There will be a link on the left indicating the number of photos.

Submissions_Multi-Photo Field.png

Select this link to open a new window where all images can be viewed and downloaded as a ZIP file.

Please Note

Multi-photo fields in a loop screen are not supported by the PDF Designer. Zapier integrations also do not support multi-photo upload.

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5 comments

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  • Hi Daniel Windisch,

    Thanks for pointing this out. This is an issue that needs to go through Support to troubleshoot, but one thing you may want to try (if you're using the PDF Designer) is removing that field from the PDF and then adding it back on. That might make the field update appropriately going forward. 

    That said, I'll go ahead and convert your post into a ticket so the Support Team can take a look. 

    Thanks,

    Sara

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  • Help please!! On Android when we go to select multiple photos it only allows us to select one photo then directs us back to the previous screen. IOS allows us to select multiple photos without jumping back. I've been working with Drew but have not gotten any resolution to the problem.

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  • Good Morning,

    Thanks for taking the time to reach out! This is an issue that needs direct troubleshooting from our Support team. I have let my colleague Drew know about your post, and he confirmed that your device log files were successfully received via your open Support ticket. The logs are being reviewed and Drew will be calling you today to assist further.

    (Edited )
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  • Multiple photos are not allowed to be on PDF. Can someone help?

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  • I'm having the same problem as Daylin above. Cannot include multi images in app designer therefore wont show on PDF when emailed. Using Android app on mobile.

    1