With the upcoming release of iOS 16, we will be dropping support for iOS 12 and iOS 13. All iOS users must update to iOS 14 or higher by October 31, 2022 to take advantage of future enhancements and security updates.
If you do not update or your device does not support iOS 14 and above, your service will not be interrupted; however, future product enhancements and security updates will not be available on iOS 12 or iOS 13.
If you are currently running iOS 13 on a device that supports iOS 14 and above, we recommend that you upgrade the operating system on your device. To do this, visit the "Software Update" area on your device by opening Settings > General > Software Update.
If you have any questions, please contact our Support Team and we will lend you a hand.