1. Navigate to the Account>Users & Seats page
2. Find the user that you would like to deactivate and click on the Deactivate icon at the end of the row (it looks like a person with an X over the bottom right corner):
3. A pop-up will ask if you would like to keep the seat (to fill with another user) or remove the seat:
4. Keeping the seat will remove the user, leaving the seat available for other users:
Removing the seat will clear it from the list of available Users & Seats:
5. You can also remove an Open Seat by clicking the Remove Seat icon at the end of the row:
Please note that to remove the final seat on an account, you will need to submit a ticket to our Support team for their assistance.