- Go to the Account > Users page.
- In the Filtered By dropdown, make sure Inactive is selected and Apply:
- Find the account that you would like to re-enable and click on the Enable icon at the end of the row (it looks like a person with a + over the bottom right corner):
We have tried to add a user under : firstname.lastname@example.org and now it won't let us activate it saying email already exist ?? can you reset this email so I can add him in our user..
Thank you so much for the help. I will remember this in the future so as not to be a bother.
Thank you again. It worked great
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