How to Dispatch using Reference Data

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5 comments

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    Keith McQuait

    Since the change, I have to open all my apps in the app builder and uncheck the show duplicates box in every field using reference data, save, and re-publish.. 

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    Keith McQuait

    Had to reset all my fields to look at the correct reference data column too.. :(  This might have been due to Department creation.. Not sure.

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    Sara Kaplow

    Hi Keith,

    I'm sorry to hear you had issues with this. For the show dupes, is that something you guys need to have (that is, was there a reason it was on in the first place?). If so, that would be a feature request. For the second, were the fields referencing user names? That could definitely be a department thing. Let me know if you'd like me to have support look into it though. Thanks!

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    Keith McQuait

    I was trying to create a dispatch using the workflow and dispatch manager (without uploading using a csv). I could not select anything from dropdowns when I was creating the dispatch. The new option "would you like to use reference data was asked" and I said yes. However, in the fields with drop downs it said something like "Can't perform this with allow duplicates checked" paraphrasing...  It told me exactly what the problem was. In the app builder, all my fields that utilized reference data had the "allow duplicates" block checked. When I originally built all these apps I don't remember ever seeing that before. Maybe it was there..

    Way back when, I would always have the drop downs lists in the app filled out instead of using the reference data so I could have the choices available to dispatch. I remember having a conversation with Troy a long while back about not using Reference Data just because of this.

    In any case, I am really glad the reference data is now available for creating dispatches. Great job! Thank you to everyone at GoCanvas for making it a reality!  GoCanvas has come such a long way!

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    Sara Kaplow

    Thanks for clarifying, Keith. The allow/remove duplicates was a feature added a little while back, so that makes sense that it wasn't an active choice you made. This is good feedback for how we roll these things out - we may not have accounted for the connection between these two features. Thanks!

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