How to Log In with SSO

Have more questions? Submit a request

If you're accessing GoCanvas through Single Sign On (SSO), you have a slightly different log in process and support pathway. 

Logging In

  1. Navigate to the Log In Page from the gocanvas.com website.GoCanvas Website_Home Page.png
  2. On the log in screen, select the link that says Single Sign On (SSO).GoCanvas Website_Log In Page_SSO.png
  3. The next page is where you can enter the email address provided by your company or administrator.GoCanvas Website_Log In Page_SSO Log In Page.png
  4. Follow the instructions for logging in. 

Forgotten Passwords

When a user is configured to authenticate to an Identity Provider, GoCanvas is unable to use the typical forgotten password process. Instead, when a user visits the Forgot Password form and enters their email address, GoCanvas detects that they are an SSO user and prompts them to seek help from their company IT department or help desk.

Articles in this section

Was this article helpful?
1 out of 2 found this helpful
Share

Comments

0 comments

Please sign in to leave a comment.