How to adjust your image compression settings



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    Sara Kaplow, Community Manager

    Hi Chris,

    A couple of questions for you when you have a chance, to try to figure out if this is a bug or a feature request. 

    Is this new behavior (something that was working before but has recently stopped) or has it always done that? Are you taking photos on Android or iOS? What's your workflow for capturing the geo location, both when you take the image and when you're looking for it? 


  • Hi Keith,

    I know there are technical reasons that we don't open it up to everybody, but as always, please feel free to post this as a feature request

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    Keith McQuait

    No compression should be an option without having to have someone from GoCanvas do it for you. When performing inspections we need to see every possible detail (faint cracks for example) in the photos. The compression makes images blurry and removes the essential details needed.  

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    Keith McQuait

    You could build a hidden gps capture into the app that catches the location when the person navigates to that screen.

    You can then add a link or a map next to or under the photo in the app builder.

    You will need to set your proximity to about 10 meters and force accuracy. Any less than 10 meters devices (particularly apple devices in my experience) struggle with anything less. If you don't use "force accuracy" it will put your location randomly in some of the most surprising places within a half mile or so.. I had one that showed that I was in a pizza shop and even worse, I had another that showed my location was in a strip club. 

  • Avatar
    Chris Boland


    We are finding that our photos once uploaded to Go Canvas losses its Go-tag as evidence of our location 

    Can this be rectified?

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