What to do if the GoCanvas Windows Desktop Client Crashes

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If you've downloaded the desktop client and it consistently crashes, it could be because some of the settings on your computer.

Troubleshooting Steps

  1. Right click on the Desktop icon for GoCanvas and select Properties.Desktop_GoCanvas Icon_Right Click_Properties.png
  2. Toggle to the Compatibility tab.
  3. Under Settings, select the check box for Run this program as an Administrator.Desktop_Properties_Compatibility_Administrator.png
  4. Select Apply and Ok.

Still Need Help?

Submit a ticket to our Support Team.

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