How to Create an Email Field

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4 comments

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    Lynn Anderson

    How can I have this email field auto-populate with the original submitter's email address in a workflow so that they are sent a copy of the final submission?

    Currently, only the final submitter is getting a copy of the completed submission.  If I allow a system default value in a short text field, the check box to always email submissions goes away. 

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    Sara Kaplow, Community Manager

    Hi Lynn,

    Sorry its taken me so long to respond. What I'd do is have a short text field that's set to default to the username (which will always be an email address). Then, on a subsequent screen, I'd create another short text field styled as email (the user doesn't need to see this field, since it's repetitive) and set that to always email. Make sure that second field has the same name as the first field. Under More in the field settings, find the Receipt Label field and enter MIRROR. This is the backdoor mirror feature, which will copy what's in the first field into the second. That should do it! 

    Let me know if you encounter issue with this setup. Thanks!

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    Shorty Tyson

    How come I don’t have an email settings option under settings? I want to auto send a submission but I don’t even have this option.

    I’ve called and filled out help forms with no reponse.

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    Chip Phillips, Community Manager

    Howdy Shorty,

    Good question! To set up auto-email options, you will want to navigate to your Apps page, click the name of your related App, scroll down to the Settings section, and find Email Options to click the Settings button. 

    Here is a link to a related Help Center topic, which also includes details on how to choose sending options for the auto-generated PDF.

    I understand from my colleague in Support that you have an active ticket open with them, and their latest reply was sent yesterday around 5pm EST. I have shared details from your comment with them. Please feel free to respond to their latest reply, and they will be happy to directly troubleshoot this matter with you.

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